Frequently Asked Questions

How long is the shipping time?

3-8 business days via Royal Mail with tracking provided.

Can I get a refund if I don't like the product?

Absolutely. Message us within 30 days of receiving your product and we'll send you a full cashback refund, no questions asked.

Can I trust your product quality?

Yes! Our products undergo rigorous stress-testing and are developed in collaboration with frontline professionals to ensure top-notch quality.

Where are your products from?

Our products are proudly crafted with a blend of European ingenuity and global excellence, and designed to meet our high standards of quality and innovation.

How do I track my package?

Once your order is shipped, you'll receive a tracking link via email. So you can see the latest updates on your package's journey.

Still have questions?

Ask us anything support@safehero.co.uk

Still have questions?